Connecting the website widget using GTM

Adding the widget to your website with Google Tag Manager is quick and easy. Follow this guide to get your widget live in just a few minutes and start connecting with visitors.

Step-by-step installation with GTM

Step 1: Open your widget settings

Go to your Text App dashboard, then head to Settings → Website widgets. If you're connecting your website during onboarding, you can also click the Connect website widget from your homepage task list instead.

Step 2: Enter your website URL

Enter the URL of the website where you want to add the widget.

Step 3: Select how to connect the widget to your website

You'll be prompted to use the Google Tag Manager installation method. Click Connect to continue the installation process.

Step 4: Choose your Google account

Pick the Google account you'd like to continue with.

💡Tip: Make sure the selected account has the right permissions to create and publish GTM tags. If needed, you can select an alternative installation method from the list.

Step 5: Select your GTM account and container

Select the GTM account connected to your website and the Container where you'd like to add the Text tag.

Step 6: Preview the widget in GTM and publish the Text App widget tag

Before publishing, you'll have the chance to preview the widget in GTM to ensure it looks and works as expected.

Once you're ready, click Publish to show the widget.

Step 7: Check the installation status

If everything is working, the status will update to Connected, and you'll see a notification that your website widget is live 🎉.

💡Tip: If you haven't received a notification that your website widget is live, you'll be asked to visit your website to check manually. If the Text App shows "Widget not detected on your website" even after you visited it, you can Start over the installation process and, for example, select a different GTM account or choose another installation method.

Want to add Text to more websites?

You can repeat the installation process for as many sites as you need. 

GTM makes it easy to manage multiple websites, but it's not the only installation method. For websites without GTM, you can follow the alternative installation guide.

Managing your installation

You can always check or manage your installation in Settings → Website widgets.

For each connected site, you'll see:

• Website URL

• Who added the website

• Setup method

• Website widget connection date

• Installation status (Connected or Not connected)
  
  

This section is your main control panel for managing website connections. Click the three dots next to any widget to:

• Visit the website where the widget is added

• Customize your website widget

• Get the installation code

💡Tip: Click the + New website widget button to create a new website widget.

Need help?

If things don't go as planned or the widget doesn't show up on your website, no worries, we've got you covered!

Open the Chat with Support tab inside Text App. We can guide you through the installation or troubleshoot any issues you encounter.