Teammates

The Teammates section is where you manage all users in your organization. You can invite new teammates, assign roles, and remove or suspend access when needed.

To open the Teammates section, click on your Profile Picture (bottom-left corner) → Organization & Subscriptions → Teammates

Viewing teammates

In this view, you’ll see:

• A list of all invited teammates with their email addresses

• Assigned role (Owner, Admin, Member)

• Two-Factor Authentication (2FA) status

• Activation status (active or inactive)

You can use the search bar or filter option to quickly find teammates based on name, status or role.

Inviting a new teammate

To invite someone to your organization:

1. Click the Invite teammates button in the top right.

2. Enter the email address of the person you’d like to invite.

3. Choose their role in Text App (Admin or Member).

4. Send the invitation.

They’ll appear in your teammate list as soon as the invitations are sent.

Managing roles

To change someone’s role in Text App:

1. Click their profile from the Teammates list.

2. Scroll down to the Role section.

3. Change the role of this agent (Admin or Member). 

4. Click Save changes. 

This is especially useful for adjusting responsibilities. 

Changing your password

If you need to update your own password:

1. Go to the Teammates list and click on your own profile.

2. Select Change password and follow the instructions.
   
   

Changing your email address

You can't update the email address on an existing profile. Instead, you'll need to:

1. Invite a new teammate using your new email address.

2. Log in using the new account credentials.

3. Optionally, remove the old profile if it’s no longer needed.